Hello everyone,
I have an update, but I am facing a difficulty, the customer site is in another city and a junior engineer is doing the troubleshooting on behalf of me, so I can't tell him to use all of the commands here, but let me first tell you what I have today:
- the engineer couldn't attach and mount the volumes.
- the engineer re-installed the ESXi on a new boot LUN.
- remounted all of the shared datastores back to the server.
- the issue remains!!!!!!!!!
- one more thing, had attached the same shared datastores to an older IBM server running ESXi 5.5, by adding the datastores from the GUI, the server asked for formatting the datasores, which means that there's something wrong with the LUNs.
Does this has to do anything with storage snapshots on the SAN (I am not sure if the user is snapshotting), we get a warning message while adding the datastore which indicates that there's something wrong with the "signature".
what do you think guys?