Re: issues with Web Client permissions (vsphere 6)

Hello,

We had a very similar issue after our VCSA had a memory allocation error and crashed.  We rebooted it and the PSC but then lost any connectivity via the web client (thick client worked on some things).

The main issue = PSC lost it's AD connection

The verification:

• VCSA
  • SSh session
  • Drop to the shell
  • run
    • /opt/likewise/bin/domainjoin-cli query
  • The return should say your domain and distinguished name
• PSC
  • SSh session
  • Drop to the shell
  • run
    • /opt/likewise/bin/domainjoin-cli query
  • The return should say your domain and distinguished name
    • My case was blank

The fix:

• On either system that does not show you the AD information
  • run
    • /opt/likewise/bin/domainjoin-cli join YOURDOMAINNAME.COM %AD user account%
    • enter password
• Reboot the PSC and VCSA
• Once they are back up
  • run
    • /opt/likewise/bin/domainjoin-cli query
  • You might initially receive a "time skew" error with AD
    • This happens as the service has not fully updated.  Might take a 1-2 minute to fully update
    • You can keep running the above command to verify.  It will eventually update to the correct time
• Login to the web client and check your permissions

In my case I did lose some of my 3rd party plugins which I had to re-register.

Hopefully this helps someone else.

Thanks

B